FAQs

Who can fly?

Everyone who wants to fly from 4 years old upwards.

No es necesaria experiencia previa.

La actividad para las personas que nunca han vivido esta experiencia la realizarán siempre bajo el control y supervisión de un instructor que enseña y asesora en todo momento para que el vuelo sea un éxito.

What is tunnel flying? What do you need to bring? How long does the experience take?

Tunnel flying is an experience where you enter the tunnel and learn to fly moving from one place in the tunnel to another with the help of your instructor, as you improve, you will learn more skills and be able to fly solo.

Windoor will provide everything you need, but please wear comfortable clothing and sports shoes with laces or Velcro.

The experience will take approximately 1 hour and a half, from when you enter the building until you leave with the biggest smile on your face.  We ask you to arrive one hour before your reservation time, to complete your paperwork and prepare for your tunnel session.  You will receive a briefing and then be fitted with all of the equipment necessary for your flight. After your flight, you will receive a flight certificate and will have the opportunity to buy photos and video of your sessions that you can take home with you. 

First time tunnel flying time is divided into a minimum of 2 tunnel sessions.  The overall number of sessions depends on the type of product or packet that has been purchased.  The first flying session is mostly about gaining a feeling for flying in the tunnel for the first time and using this opportunity to take photos.  During the second session you have the option of choosing to fly a Twister, a high adrenaline option that we will explain in more detail below.

Extras: photos, videos, Twisters, Repeats

The most amazing experience that we offer in the Wind Tunnel, is the ability to fly with total freedom.  We record this moment of a lifetime and you have the option to purchase video and/or photos of your session so that you can share this experience with your family and friends.

These extras are not included in the price of the flight or voucher, however, you can make these purchases in reception after your tunnel session.

What is a Twister

During your second flying session, your instructor will offer you the possibility of adding a Twister to your flight experience.  It is a high-adrenaline maneuver, where the instructor will fly you to the very top of the tunnel and back down again, turning like a helicopter blade at the same time.  It is an experience not to be missed! 

A Twister can only be offered by a suitably qualified instructor to clients who have achieved a minimum level of stability in the tunnel.

What is a Repeat?

If there is enough available time in your session, your instructor will offer you the option of adding a repeat flight.  The price for this extra session is discounted, because you are ready to fly again without a further briefing.  If there is not enough time available in your session for everyone who wants to make a repeat, Windoor will give priority to the youngest flyers in the class.  After the class, you will be given the opportunity to fly a repeat in the next available session. 

How can I make a reservation?

The easiest way to make a reservation is through our website.  Here you will find all of the information that you need about all of the products that Windoor Real Fly has to offer and you can reserve and pay in one transaction.

If you have questions, or would prefer to speak with a customer service representative, you can contact Windoor reception through email (nospam.reserve@windoor-realfly.com) or by phone (+34 972 45 40 40), and they will help you make your reservation.  Our assistants can help answer all of your questions in Catalan, Spanish, English, French and German.